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#1 2008-02-08 10:58:40

phrenq
New member

IE7 crash when installing DebugBar

Hi!

I was interested to test the features of this tools, whose kind is lacking for IE.
But I never could have it work. After installing it (and enabling it the first time) IE always crashes when I run it. I have to completely uninstall debugbar for it to work.

Do you have an idea of what is wrong with my configuration ?

I'm running on XP SP2, IE7 (version 7.0.5730.11 for info). I have local admin rights on the account I'm using.

If you need other informations, I can provide them.

Thank you

Last edited by phrenq (2008-02-08 10:58:59)

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#2 2008-02-08 11:56:12

fabrice
DebugBar Support

Re: IE7 crash when installing DebugBar

Hi,

Thanks for the feedback. I am really interested to work on the problem with you if you don't mind.

I will contact you directly.

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#3 2008-02-08 13:18:38

phrenq
New member

Re: IE7 crash when installing DebugBar

No I don't mind. btw I'm french, so if you are too as I think, we may exchange more easily in french wink

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#4 2008-02-28 15:32:43

fabrice
DebugBar Support

Re: IE7 crash when installing DebugBar

Hi,

I am posting here the problem for people who have the same crash : IE is crashing when Virus Scan Entreprise Edition 8.0 is running on the machine and DebugBar is installed.

The later version of VScan EE is solving the problem (I tried version 8.5 and it is working).
So, upgrading Virus Scan should solve the problem.

Feel free to contact me if you can't upgrade, or still have troubles.

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#5 2008-03-04 14:26:23

MaxT
New member

Re: IE7 crash when installing DebugBar

Looks like I have the same problem. I have Edition 8.0. Is there any way to get DebugBar running without upgrading to 8.5?

Thanks,

Max

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#6 2009-04-23 06:32:57

pieve
New member

Re: IE7 crash when installing DebugBar

Hi,

I've got the same problem as listed above. My company has a license for Virus Scan EE 8.0 and it's atm not possible to upgrade.

Is there any way to install the debugbar and run my native IE7 together?

OS: XP SP3

Thanks in advance.

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#7 2009-04-23 06:44:46

fabrice
DebugBar Support

Re: IE7 crash when installing DebugBar

Hi,

I have added an option to disable the feature that is not working with Virus Scan EE 8.0 : Open IE, go to the DebugBar options dialog, select "Advanced" tab and check the "Disable advanced HTTP sniffing" feature.

Then restart IE. This should not crash anymore.

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#8 2009-04-23 06:47:10

pieve
New member

Re: IE7 crash when installing DebugBar

Hi Fabrice,

The problem is, IE7 immediately crashes when opening. So I can't go to the settings panel. I can only open IE7 with no addons (a very plain version of IE7, no flash, debugbar etc.).

I can open the debugbar with IETester, thus I couldn't find the options there.

Thanks.

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#9 2009-04-23 06:48:37

fabrice
DebugBar Support

Re: IE7 crash when installing DebugBar

This is because you have a homepage defined. Open IE, remove any homepage, so IE willl be able to be started with add-ons activated. Then you will have access to DebugBar options.

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#10 2009-04-23 06:53:00

pieve
New member

Re: IE7 crash when installing DebugBar

You're right! Works like a charm now.

Does this mean I can't receive 304 headers with my native IE7 either?

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#11 2009-04-23 06:56:21

fabrice
DebugBar Support

Re: IE7 crash when installing DebugBar

No, It means DebugBar will report 304 headers as 200 headers, but IE7 will handle them.

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#12 2009-04-23 07:01:29

pieve
New member

Re: IE7 crash when installing DebugBar

Ok, thanks for your help!

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